Privacy Policy

Last updated: July 2026 · Template — have this reviewed by a lawyer before publishing

1. Who we are

This policy applies to Madanlal Trading ("we", "us", "our"), operating at 519, 5th Floor, Amrit Shree, University Rd, Digamber Jain Mandir, Shakti Nagar, Udaipur, Rajasthan 313001, and to the services offered on madanlaltrading.com.

2. Information we collect

• Contact details you give us directly — name, business name, phone number, email, and any message you send through our contact form.
• Payout and beneficiary details you submit to process a payout — bank account numbers, IFSC codes, UPI IDs, and transaction amounts.
• Aadhaar and biometric data, only for customers using AePS cash-out at a retail counter, and only as required by UIDAI-governed AePS processes.
• Technical data such as IP address, browser type, and pages visited, collected automatically when you use our website.

3. How we use this information

• To process the payouts, collections, or cash-outs you request.
• To respond to enquiries submitted via the contact form or phone.
• To meet legal, regulatory, and record-keeping obligations that apply to payment-related services.
• To detect and prevent fraud or misuse of our services.

4. How we share information

We share information with banks, UPI networks, and NPCI/UIDAI infrastructure only as necessary to complete the transaction you've requested. We do not sell your personal or financial information to third parties.

5. Data retention

We retain transaction and beneficiary records for as long as required by applicable financial recordkeeping regulations, and delete or anonymise other personal data when it's no longer needed for the purpose it was collected.

6. Your choices

You can ask us what personal information we hold about you, request corrections, or ask us to delete information we're not legally required to retain, by contacting us using the details on our Contact page.

7. Security

We take reasonable technical and organisational measures to protect the information you share with us. No online system is completely secure, and we encourage you to contact us immediately if you suspect unauthorised access to your account or transactions.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent revision.

9. Contact us

519, 5th Floor, Amrit Shree, University Rd, Digamber Jain Mandir, Shakti Nagar, Udaipur, Rajasthan 313001
Phone: +91 80038 26741